Luxury Distribution
Luxury Distribution

Any Questions ?

Just the product and its packaging as is given by manufacturer to supplier, some brands include dust bag, box, transparent bag, depends on the brand policy and packaging.
1-3 working days for dispatch, then DHL standard express times depending on country.
Yes of course!
Our terms and conditions are on our website, Section Terms and conditions.
Yes it is possible through Our B2B Platform

You can check the availability of all brands in our catalog by visiting this link https://api.luxury-distribution.com/shop

The box is a standard package, we do not offer personalisation at the moment, the shipping label will not include our company name, or the dropshipper name, but will include the name of the logistics company.
Accounts are generally activated within 24 hours of signing up
Yes we do offer API integration, but only for big marketplaces with more than 100k Active users, and there needs to be a capable dedicated technical team at the partners company to do the integration
You have 14 days from the date of shipment delivery, you need to send us full order details, reason for the return, state of the item, opened or not, with tickets and labels or not. Then we will send you a return label (DHL express) to return the item to our logistical warehouse, upon receiving and inspecting the item , we will issue the refund to you and in case the mistake is from our side we will cover shipping charges, if not the return shipping will be deducted from the Refund total amount.
We are authorized to sell these brands from our suppliers, however, we cannot offer a license to resell these brands, what we can offer is a letter of Authorization from Luxury Distribution to use our catalog and sell it, in case there is a need for further details, you can put us in touch with the company requesting the information, and we will provide further proof.
At the moment we only provide Still life product photos, but in the future we are planning to provide more photography and videography for marketing purposes.
If an order is from multiple distributors, Items from each distributor will be shipped individually, and we will not group the shipments together , we will however send the client the two tracking numbers to track both packages.
Yes we give our clients authorization to do so.
At the moment we do not offer a service for adding emerging brands, however if we find the brand does have potential we can evaluate this.
Not all Luxury Brands want to be present in our catalog, so sometimes Brands Opt out of selling on our platform.
Please send us your username, and we will reset your password
We can provide sanitized invoice, but not for drop shipping, this is done if you purchase a bulk order. All our products are shipped from italy and subject to return 14 days, and we guarantee 100% authenticity.
To start return process you have 14 days from date of shipment delivery, you need to send us full order details, reason for the return, state of the item, opened or not, with tickets and labels or not. then we will send you a return label (DHL express) to return the item to our logistical warehouse, upon recieving and checking the item , we will issue the refund to you and in case the mistake is from our side we will cover shipping charges, if not the return shipping will be deducted from the Refund total amount.
You can pay using credit card . For bigger orders where the customer asks for qoutation, we can accept paypal, or Bank transfer, provided the client covers the fees required by payment provider.

In order to see the Full catalog Please register here Subject to Approval:
https://api.luxury-distribution.com/shop/register

Our user-friendly B2B website offers no minimum order quantity, real-time availability, and integrated UPS/DHL shipping.

Ideal for Stylists and personal shoppers, offline stores, or Social media shops.

Cost 99 Euros Per Month

Yes we can ship Bulk orders for stores.
Yes you can view the catalog but without entering into the product detail pages.
Items are always shipped from our logistical warehouses, and they come from Brands, or Distributors directly.
Because we have more than one logistical Warehouse, it depends where the item was shipped from, So the return address is supplied only after the request of return is made, and we will supply you with the return waybill
At the moment we are not offering an integration for Woocommerce, but it could be something we will offer in the near future.
At the moment Many products do not have FTA Information, so we cannot guarantee this for the clients in Korea.
At the moment we only offer the prices which are on our platform, however, provided there is big volume or orders, we can review and offer more discounts to the customer.
We do not unfortunately provide any free trial Period.
You do not usually need a license to resell those products on your own site, however Certain marketplaces require that, and that is why we advise only to use your own channel to sell our catalog.
Unfortunately our service is exclusively online, we do not arrange for visiting our logistical warehouse.
All prices are excluding VAT, however if the final destination of the order is inside the European Union, then our systems will automatically add VAT to the order Total.
At the moment we do not offer or accept personalization of the packages.
Depending on your service provider, Refunds take 1-7 days to Process

Modifying an existing order unfortunately is not possible, unless it is modifying the final address, it could be possible if communicated immediately and within less than 24 hours.

Cancellations are possible only if the item has not been dispatched, if it has been dispatched, then there will be a processing fee deducted

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Since its inception in Milan Italy, Luxury Distribution has been revolutionizing the B2B2C which stands for Business-to-Business-to-Consumer fashion technology landscape.
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© 2024, Luxury Distribution s.r.l, Vat #: 04040630131. All rights reserved. 
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